Privacy Policy

Kreddi Pty Ltd (ABN XX XXX XXX XXX, ACL XXXXXX) ("Kreddi", "we", "us", "our") is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://kreddi.ai), apply for finance, or interact with our services.

1. Information We Collect

We collect the following types of personal information:

• Identification information: Name, date of birth, address, driver's licence, passport details
• Contact information: Phone number, email address, residential address
• Financial information: Income, employment details, bank statements, credit history, existing debts and liabilities
• Asset information: Details of the vehicle, equipment, or property you wish to finance
• Credit information: Credit reports from credit reporting bodies, credit scores, repayment history
• Technical information: IP address, browser type, device information, cookies, website usage data

2. How We Collect Your Information

We collect personal information through:

• Application forms (online or paper)
• Phone calls, emails, and in-person meetings
• Our website (via forms, cookies, and analytics)
• Credit reporting bodies (Equifax, Experian, Illion)
• Third-party lenders and referral partners
• Publicly available sources

3. How We Use Your Information

We use your personal information to:

• Assess your finance application and creditworthiness
• Submit your application to lenders on our panel
• Provide you with credit assistance services
• Communicate with you about your application and offers
• Comply with legal and regulatory obligations (ASIC, AML/CTF laws)
• Improve our services and website functionality
• Send you marketing communications (with your consent)

4. Disclosure of Your Information

We may disclose your personal information to:

• Lenders and financiers: To assess and process your loan application
• Credit reporting bodies: To obtain credit reports and assess creditworthiness
• Referral partners: Car dealers, equipment suppliers, real estate agents
• Service providers: IT providers, payment processors, document verification services
• Regulatory bodies: ASIC, AUSTRAC, as required by law
• Professional advisors: Lawyers, accountants, auditors

We do not sell your personal information to third parties for marketing purposes.

5. Credit Reporting

When you apply for credit, we may disclose your information to credit reporting bodies (CRBs) and lenders. CRBs collect credit-related information and provide credit reports to credit providers. Your credit report may include:

• Personal information (name, address, DOB, employer)
• Credit applications and enquiries
• Consumer credit liability information
• Repayment history information
• Default information and serious credit infringements
• Court judgments and bankruptcy information

You have the right to request a copy of your credit report from the CRBs. Visit their websites for more information:

• Equifax: www.equifax.com.au
• Experian: www.experian.com.au
• Illion: www.illion.com.au

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

• 256-bit SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and updates
• Staff training on privacy and data protection
• Strict access controls and authentication protocols

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Opt-out: Unsubscribe from marketing communications at any time
• Complain: Lodge a complaint about our handling of your personal information

To exercise these rights, contact our Privacy Officer at info@kreddi.ai or call 1300 573 334.

8. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience, analyse website traffic, and personalise content. You can disable cookies in your browser settings, but this may affect website functionality.

We use Google Analytics to understand how visitors use our site. Google may collect and process data as described in their Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a complaint, contact us:

If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.